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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Earline Rainer-Jeanes

Earline Rainer-Jeanes

December 17, 2025

5  out of  5
rating by Earline Rainer-Jeanes
"My experience talking with Terri was pleasantly much more than I expected from the phone call. She was professional and patient with explanations and in conversation. Our conversation left me feeling informed with clarity in my insurance choice."
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Crystal McKinley

December 17, 2025

5  out of  5
rating by Crystal McKinley
"Kaitlyn & Jennifer, These two are amazing at explaining everything to me & helping me understand the choices that are good for myself personally. One of the best experiences I’ve had with insurance in my life. Thank you all very much! ~ Crystal McKinley"
We responded:
"Crystal, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Patrick"
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Frances Brinkley

December 11, 2025

5  out of  5
rating by Frances Brinkley
"They are the best! Quickly responds to your needs and I can do most things via the app! I had a vehicle claim and received response quickly."
We responded:
"Frances, thank you so much for your business and this review. Our customers' needs are the most important thing to us. I'm so glad we resolved your claim quickly! ~Patrick"
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Peter Anderson

December 11, 2025

5  out of  5
rating by Peter Anderson
"Patrick's staff is the best. Use them for your insurance. Peter J Anderson 309 Collierstown Rd"
We responded:
"Peter, thank you so much for this referral. We strive to give our customers top notch service every single day! We appreciate you ~Patrick "
Profile photo of Jessica Anderson

Jessica Anderson

December 5, 2025

5  out of  5
rating by Jessica Anderson
"Kaitlyn with state farm was so awesome had to switch insurance to my new vehicle she made it so easy and only took a couple minutes. Loved that state farms is amazing low rates and great ppl"
We responded:
"Jessica, thank you for the 5 stars! We appreciate your business!"
Profile photo of Blake Puckett

Blake Puckett

December 5, 2025

5  out of  5
rating by Blake Puckett
"Extremely helpful. I talked both with Kaitlyn a few days ago to get a quote, and recently talked to heather about a potential billing issue. Both were great"
We responded:
"Blake, thank you so much for encouraging my team! We appreciate you ~Patrick"
Profile photo of marie averill

marie averill

December 5, 2025

5  out of  5
rating by marie averill
"Amazing staff!!! Very prompt and caring."
We responded:
"Marie, such great compliments! We appreciate your business and this review more than you know. ~Patrick"
Profile photo of Jackie L.

Jackie L.

December 4, 2025

5  out of  5
rating by Jackie L.
"Cantra at State Farm in waynesboro Va was amazing. She gave info I needed to put additional car on policy and she shared how I can reduce my current rate. She made my day. I felt confident my insurance rate was fair and I could add additional car without stress. Thank you!"
We responded:
"Jackie, everyone deserves a stress-free experience with their insurance. Thank you so much for this review and encouraging my team! Grateful for you ~Patrick"
Profile photo of Shane Dillhoff

Shane Dillhoff

December 4, 2025

5  out of  5
rating by Shane Dillhoff
"Heather was polite and patient. She was helpful with any of my questions."
We responded:
"Shane, we appreciate this review! Thank you for your business ~Patrick"
Profile photo of Cresha Wilson

Cresha Wilson

December 2, 2025

5  out of  5
rating by Cresha Wilson
"I am well satisfied with my State Farm insurance. Terri was very straightforward , helpful I really appreciate her today. Thank you again Terri🤗"
We responded:
"Cresha, what great compliments for Terri! My team is always here to help and get you the coverage you need. Thank you for this review! ~Patrick"
Profile photo of Dalontae Grayson

Dalontae Grayson

November 25, 2025

5  out of  5
rating by Dalontae Grayson
"Best customer service & insurance money can buy totally worth it all the way around they actually care about there policy holders & get the job done no matter what it is thanks once again Robyn for saving my day !"
We responded:
"Dalontae, what a great review! We do care about our policyholders and Robyn represents our team's dedication daily. We're so grateful for customers like you! ~Patrick"
Profile photo of Barry Flint

Barry Flint

November 24, 2025

5  out of  5
rating by Barry Flint
"Before I could explain in detail what I needed done, Terri jumped right in, provided all of the information necessary to provide me with a better understanding, and within minutes, our business was complete and successful. Awesome agents in the Lexington Va office.....but my pick overall is Terri. She's definitely an all around, AWESOME, State Farm Agent! I couldn't get by without her!!!"
We responded:
"Barry, thank you so much for encouraging my team and I'm so glad Terri could get everything handled for you! We appreciate your business and this great review~ Patrick"
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Marlanesa Shunquea

November 24, 2025

5  out of  5
rating by Marlanesa Shunquea
"Katelyn was super nice and very knowledgeable!"
We responded:
"Marlanesa, thank you for this review and for encouraging my team. We appreciate your business! ~Patrick"
Profile photo of Sherie Ross

Sherie Ross

November 19, 2025

5  out of  5
rating by Sherie Ross
"Morgan took time out at the end of her day to take one last look at her work texts. She saved me so much time and money by staying over and helping me with my policy. Forever grateful ☺️"
We responded:
"Sherie, Morgan embodies the dedication of my team to make sure the job is done and done well. We appreciate your business! ~Patrick"
Profile photo of Tisa White

Tisa White

November 18, 2025

5  out of  5
rating by Tisa White
"Very helpful and a pleasure to chat with very knowledgeable no pressure conversation questions answered and looki g forward to working with her on my other insurance needs. Terri was a joy to do business you!!!"
We responded:
"Tisa, what a great review and recommendation for Terri. We are encouraged by you! ~Patrick"
Profile photo of Caroline Davis

Caroline Davis

November 17, 2025

5  out of  5
rating by Caroline Davis
"Easy transaction"
We responded:
"Caroline, so glad my team could make it an easy process! Thanks for this review ~Patrick"
Profile photo of Krystle Lewis

Krystle Lewis

November 15, 2025

5  out of  5
rating by Krystle Lewis
"Jennifer was amazing !!! Great customer service and was very helpful !!"
We responded:
"Krystle, thank you for this wonderful review! My team is always here to help ~Patrick"
Profile photo of Debbie Hinkke

Debbie Hinkke

November 13, 2025

5  out of  5
rating by Debbie Hinkke
"So blessed to have Taylor Hershberger helping Buffalo Gap CrUrch. Very knowledgeable and kid through the process"
We responded:
"Debbie, we are so blessed to have you all with Taylor and our agency. Thank you so much for your kind words!"
Profile photo of sandy gilbert

sandy gilbert

November 13, 2025

5  out of  5
rating by sandy gilbert
"Terrie was very clear in explaining my auto insurance options and gave me a great rate that suits my budget...Very,nice,helpful and friendly. Highly recommend!"
We responded:
"Sandy, I am so happy to hear of your experience with Terri. We are grateful for your business and this review ~Patrick"
Profile photo of Jason Smith

Jason Smith

November 11, 2025

5  out of  5
rating by Jason Smith
"Had a woman help me by the name of Kaitlyn. It is because of her attitude and helpfulness over the phone that will actually keep me at State Farm."
We responded:
"Jason, I am so glad my team will keep you with State Farm! We appreciate your business ~Patrick"
Profile photo of Karen Wilbur

Karen Wilbur

November 10, 2025

5  out of  5
rating by Karen Wilbur
"Thank you you have been good to my family"
We responded:
"Karen, we appreciate your business and the 5-star review!"
Profile photo of Xavier McCrowey

Xavier McCrowey

November 6, 2025

5  out of  5
rating by Xavier McCrowey
"Terri was wonderful and explained everything well."
We responded:
"Xavier, I'm so happy to hear your experience with Terri was wonderful. We want to make sure our customers understand their coverages. Thank you for this great review! ~Patrick"
Profile photo of Becky Treadway

Becky Treadway

November 6, 2025

5  out of  5
rating by Becky Treadway
"I had the pleasure of working with Taylor. She was able to get me quotes fast and they were even better prices then the insurance company I was with for 5+ years"
We responded:
"Becky, we are so appreciative of your business! I'm glad Taylor took care of your insurance needs, quickly and cost effectively! Thanks for the 5-stars ~Patrick"
Profile photo of Keston Richie

Keston Richie

November 5, 2025

5  out of  5
rating by Keston Richie
"Knowledgeable Efficient Customer Service top noych"
We responded:
"Keston, thanks so much for your business! And we appreciate the review ~Patrick"
Profile photo of Brenda Bowler

Brenda Bowler

November 3, 2025

5  out of  5
rating by Brenda Bowler
"I had a very pleasant conversation with Jennifer regarding insurance. She was very professional and polite. She was also able to help me with what I was looking for at a reasonable price."
We responded:
"Brenda, thank you so much for your business and this review. I'm so pleased to hear about your experience with my helpful team! ~Patrick"